According to Facebook, there are now 17 million Australians using this social media platform, which is why it’s vital for businesses to have a social media profile. (www.socialmedianews.com.au/social-media-statistics-australia-february-2017) Having a Facebook page is one thing, engaging your customers is another. While more companies are hiring social media managers, you can entice your followers without having to spend a lot of money. One of the key ways to interact directly with your Facebook users and foster trust in your company at the same time is to allow people to comment on your notifications. When businesses listen and respond to their Facebook … Continue reading Making the most of comments